Hampers Delivered

Delivery Made Easy

The process of gift giving should be easy and convenient. After all, why should it be hard when you can organise a personalised gift to be delivered directly to the door of your lucky recipient with a few simple clicks? At 1300 HAMPERS™, we specialise in making your gift giving a quick and painless process, and we guarantee quick and efficient delivery.

Organising a delivery takes less than five minutes with our flexible delivery service. It is as simple as ordering right here on our easy to use website, or by calling us directly on 1300 HAMPERS™ (1300 426 737). Our highly trained customer service professionals are available from Monday to Saturday during our business hours of 7am and 7pm and can handle everything for you smoothly, ensuring your act of generosity goes off without a hitch.

 

GENERAL DELIVERY INFORMATION:

If no one is at home at the time of delivery

1300 HAMPERS™ will make every effort to contact the person ordering the hamper or the recipient where we are having difficulty in delivering the hamper.
If an order requires more than one attempt at delivery for any reason, a redelivery fee may apply and any subsequent amount will be charged to your credit card. Please ensure that all of the contact details provided are correct.

If the delivery agent decides there is a danger of theft or damage to the product, the product will not be left at the front door but will be taken to the nearest Australia Post Office. If this is the case, a calling card will be left for the recipient with information about the hamper location.

Delivering multiple orders a single address

To order multiple products for delivery to the same address at the same time, please call 1300 HAMPERS™ (1300 426 737).

Hospital Deliveries

If you choose delivery to a hospital:

● Be certain that recipient will still be in hospital on the day that delivery is to be made.

● If there is a chance that the recipient will be discharged from hospital we recommend that you request delivery to the recipient’s home. If the recipient is discharged on the scheduled day for delivery a redirection fee to her home may be charged to you.

● If the delivery is for the arrival of a new baby, please do not address the order to the baby.

● Please ensure to provide us with the mother's full name (and maiden name, if known - quite often the recipient will use her maiden name in hospital).

Delivery Fees

Prices quoted for each product are exclusive of delivery.  We offer standard delivery of hampers Australia-wide for a fee of $14.95.

Additional delivery charges may apply for:

● more remote areas;

● where a second attempt at delivery is required; or for

● express service requests

 

This fee is applied to each order for delivery of a single hamper to a single address.

Delivery surcharges may apply for special event delivery days such as Christmas Eve, Valentine's Day and Mother's Day.
For enquiries about delivery charges, please call our friendly Customer Service Team on 1300 HAMPERS™ (1300 426 737).

 

Valentine's Day Deliveries

1300 HAMPERS™ cannot guarantee delivery time preferences for Valentine's Day.

Cut-offs for ordering may be extended for Valentine's Day to ensure that packages will be delivered in time.

 

Mother's Day Deliveries

1300 HAMPERS™ is unable to deliver on the weekend.

1300 HAMPERS™ cannot guarantee delivery time preferences for Mother's Day.

Cut-offs for ordering may be extended for Mother's Day to ensure packages will be delivered in time.

 

FOOD HAMPER DELIVERIES

1300 HAMPERS™ offers standard delivery of food and alcohol hampers throughout Australia for only $14.95.

We offer next business day delivery, excluding public holidays. However, deliveries to regional areas, remote areas (e.g. rural properties), Northern Territory, and North Queensland generally take between 1 to 2 business days more to arrive at their destination. We are unable to deliver on Saturday and Sunday. Orders received on the weekend are delivered on Tuesday.

We guarantee that your product will be delivered on the requested day by 5pm.

Please note these times may change for special events such as Mother's Day and Valentine's Day. Delivery surcharges may apply for special event delivery days such as Christmas Eve, Valentine's Day or Mother's Day. It is the responsibility of the customer to ensure they check their invoice and confirm the name and address details of the recipient are complete and correct and ensure that the recipient will be in attendance at the address at the time of delivery

Delivery of orders to rural route addresses or secured buildings cannot be guaranteed.

We do not deliver to PO BOX or LOCKED BAG addresses.

Delivery Guarantees:

Metropolitan Areas

We guarantee next day delivery for all orders to metropolitan destinations placed before 2pm (AEST) on weekdays. Metropolitan orders placed before these cut-off times are guaranteed to arrive by 5pm, Monday to Friday.

Rural Areas

We do not guarantee next day delivery for orders to rural destinations due to their remoteness. For further assistance regarding delivery to regional areas, please call our friendly Customer Service Team on 1300 HAMPERS™ (1300 426 737).

Time Specific Deliveries

We are able to arrange Express Deliveries within the metropolitan area of Brisbane, QLD.  The availability of these express times will depend on the time that you place your order and the location of the address.

Exceptions to Next Day Delivery

Deliveries that are unable to be made on the requested day will be delivered on the next available working day. If a delivery is not possible on a requested day, 1300 HAMPERS™ will advise the sender of this. 1300 HAMPERS™ is not responsible for non-delivery of orders for reasons beyond our control.

This would include, but is not limited to the following situations: 

● There is nobody present at the address provided and the delivery agent decides there is a danger of theft or damage to the product;

● The address provided for the recipient is incorrect or incomplete;

● No one with the recipient’s name is present at the address provided; or

● There is no contact number or an incorrect or invalid number provided so 1300 HAMPERS™ has no way to check on delivery details.

 

 

BABY HAMPER DELIVERIES

1300 HAMPERS™ offers standard delivery of hampers throughout Australia for only $14.95.

We offer same-day delivery to suburbs within the metropolitan areas of Sydney, Melbourne, Brisbane and Perth, excluding public holidays.  This is dependent on the availability of the selected hamper.  In the event that the hamper is not available for same-day, standard transit times will apply.  

Delivery Guarantees:

The following transit times provide a guide to the number of business days required to ship a baby hamper: 

  NSW    ACT       QLD       VIC        SA        TAS        WA         NT    
  Capital City     1  1 1 1 3 4 7 8
Urban 2 3 2 2 3 4 7 8
Regional 3 3 3 3 4 4 9 10

 

We are unable to deliver on Saturday and Sunday. Orders received on the weekend are dispatched on the next business day.

We guarantee that your product will be delivered on the requested day by 5pm.

Please note these times may change for special events such as Mother's Day and Valentine's Day. Delivery surcharges may apply for special event delivery days such as Christmas Eve, Valentine's Day or Mother's Day. It is the responsibility of the customer to ensure they check their invoice and confirm the name and address details of the recipient are complete and correct and ensure that the recipient will be in attendance at the address at the time of delivery

Delivery of orders to rural route addresses or secured buildings cannot be guaranteed.

We do not deliver to PO BOX or LOCKED BAG addresses.

 

Time Specific Deliveries

We are able to arrange Express Deliveries within the metropolitan areas of Sydney, Melbourne, Brisbane and Perth.  The availability of these express times will depend on the following:

  • the time that the order is placed
  • the local availability of the hamper in the selected city
  • the distance to the delivery address from the distribution centre

Please contact 1300 Hampers if you would like more information about Express Deliveries.

 

 

The 1300 HampersExperience

At 1300 HAMPERS™, we are passionate about creating gifts that people want to receive. We are equally passionate about accompanying these gifts with outstanding service and fast delivery, making the entire gift giving process seamless and hassle free. If you would like further information about our delivery service, please don’t hesitate to call us on 1300 HAMPERS™.

Click to call 1300 426 737